I thought your wikis were free - why is it asking me to pay?
When you create a wiki, you'll be presented with the option to upgrade your wiki for more functionality. Just scroll down the page a bit and click the "No thanks, take me to my wiki" link if you'd like to continue using a free wiki. You can always upgrade at a later time, if you wish.
How much does it cost?
Please visit your extend page (http://yourwiki.pbwiki.com/extend.php) to see your renewal rate. If you are a first-time upgrader, visit your upgrade page (http://yourwiki.pbwiki.com/upgrade.php) to see your upgrade options and rates.
What does upgrading to Premium do for me?
With a Premium wiki, you get gigabytes of space, no ads, more customization, advanced sharing capabilities, and more. All for just a few bucks.
You can upgrade by going to your wiki and clicking on the "upgrade" button at the bottom right corner of the wiki page.
You can also upgrade more than one wiki at at time by entering the URL below into your web browser. Be sure to replace "YOURWIKINAME" with the name of a wiki that you own.
http://YOURWIKINAME.pbwiki.com/bulk.php
What if I only want to have an upgrade for 6 months?
You can upgrade your wiki on a month to month basis - when you go to upgrade just choose the PayPal option and you can cancel your subscription whenever your six months are up.
What are the benefits of re-upgrading? Which new features have been added to PBwiki since I last subscribed?
I re-subscribe now, we're happy to give you 2 additional months of free service (per year of renewal term) to show our appreciation for your sticking with us through the early days.
How can I cancel a monthly Premium account with PayPal?
PayPal handles our billing, so you can easily change your payment options by visiting them. To downgrade your wiki, log into your Paypal account at PayPal.
Please read EffectsOfWikiDowngrade to be aware of the changes that will occur when you downgrade a premium wiki.
Once you are logged into your PayPal, clicking on this link (below) will help you find the Coceve transactions.
https://www.paypal.com/cgi-bin/webscr?cmd=_subscr-find&alias=paypal%40coceve%2ecom
Here's a close up of how a pbwiki subscription appears in PayPal.
Please click the "cancel subscription" button to complete the cancellation.
If you have any further questions, let us know by contacting us at http://pbwiki.com/help.php.
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